Shipping

IDSL uses FedEx for the majority of its shipping services.

Unless otherwise requested, we use the most economical service to deliver our goods - typically this is FedEx Economy or FedEx International Priority.

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Useful Information, Links and FAQs

IDSL ship internationally under Incoterms:

Delivered At Place (DAP)

Within the UK (including Northern Ireland), shipments generally arrive within 24-48 hours

Internationally, shipments generally arrive within 72-96 hours. However, this is completely dependent on the local customs clearance service in the destination territory

All our FedEx shipments are trackable door-to-door

IDSL tries to use the minimum possible packaging, ensuring product security and safeguarding during transit.

Product boxes, cartons, void-fill and tape are all paper-based and recycled (with a minimum recycling content required from all our suppliers).

Plastic is used for the documentation wallets on the exterior of shipments as these have to be transparent